Slack adds 30 AI features to Slackbot, its most ambitious update since the Salesforce acquisition
Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce a...
Source: venturebeat.com
Slack today announced more than 30 new capabilities for Slackbot, its AI-powered personal agent, in what amounts to the most sweeping overhaul of the workplace messaging platform since Salesforce acquired it for $27.7 billion in 2021. The update transforms Slackbot from a simple conversational assistant into a full-spectrum enterprise agent that can take meeting notes across any video provider, operate outside the Slack application on users' desktops, execute tasks through third-party tools via the Model Context Protocol (MCP), and even serve as a lightweight CRM for small businesses — all without requiring users to install anything new.The announcement, timed to a keynote event that Salesforce CEO Marc Benioff is headlining Tuesday morning, arrives less than three months after Slackbot first became generally available on January 13 to Business+ and Enterprise+ subscribers. In that short window, Slack says the feature is on track to become the fastest-adopted product in Salesforce