Why I Stopped Trusting Status Pages (and Built My Own Monitor)

Modern software depends on dozens of SaaS platforms. Messaging systems. Identity providers. Payment services. Collaboration tools. When one of them fails, everything downstream feels it. Yet if you’ve ever checked a vendor status page during an outage, you’ve probably noticed something: Everything is still marked as “Operational”. Even when it clearly isn’t. That observation led me to build Trusted Status — a system that measures whether services are actually reachable, from the outside, in real time. The Problem With Status Pages Most vendor status pages rely on: internal monitoring crowdsourced reports manual incident updates Each has trade-offs. Internal monitoring often reflects system health, not user experience. Crowdsourced data introduces noise and regional bias. Manual updates are slow and sometimes overly cautious. In short, status pages often describe systems: from the inside looking out But users experience them: from the outside looking in That difference matters. The Core